Shift Supervisor: Lead Operations & Guest Experience

Wendy’s - Yellow Cab Holdings; Evergreen Park (PA); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Wendy’s - Yellow Cab Holdings is seeking a Shift Supervisor to lead daily operations and support the team in delivering high-quality food and exceptional customer service.

Responsibilities include opening/closing duties, maintaining cleanliness and food safety, mentoring crew, and resolving customer concerns with professionalism. This role requires a high school diploma or GED and supervisory experience.

Qualifikationen

• High school diploma or GED required.
• At least 1 year in a restaurant, retail, or customer service role; 6+ months supervisory experience preferred.
• Strong leadership and multitasking skills; ability to resolve customer concerns professionally.
• ServSafe certification during training.
• Reliable transportation to work.

Aufgaben

• Train and support the team, reinforce food safety, and coach crew members.
• Oversee daily operations, set up registers, and prepare for busy shifts.
• Deliver excellence by meeting quality, safety, and service standards.
• Lead by example, supervise, coordinate, and delegate tasks.
• Address customer feedback and operational challenges professionally.

Kenntnisse

Leadership

Customer service

Team supervision

Food safety

Ausbildung

High school diploma or GED

Jobbeschreibung

Wendy’s - Yellow Cab Holdings is seeking a Shift Supervisor to lead daily operations and support the team in delivering high-quality food and exceptional customer service.

Responsibilities include opening/closing duties, maintaining cleanliness and food safety, mentoring crew, and resolving customer concerns with professionalism. This role requires a high school diploma or GED and supervisory experience.