Shift Supervisor: Lead Fast, Deliver Great Service

Wendy’s - Yellow Cab Holdings; Reading (Berks County); On-site; USD 32,000 - 42,000; Full time

Job summary

Wendy’s - Yellow Cab Holdings is seeking a Shift Supervisor to lead daily restaurant operations, train and support the team, and ensure top‑quality food and customer service. You’ll oversee opening and closing duties, maintain safety standards, and mentor crew members in a fast‑paced environment.

The role emphasizes leadership, adaptability, and a commitment to exceptional guest experiences, with opportunities to advance as you gain ServSafe certification during training.

Qualifications

• High school diploma or GED required.
• 1 year in restaurant, retail, or customer service.
• 6+ months supervisory experience preferred.
• ServSafe certification during training is expected.

Responsibilities

• Train and support your team: reinforce food safety, coach crew members, and inspire a positive workplace.
• Oversee daily operations: set up registers, prep for shifts, and ensure readiness to open/close.
• Deliver excellence: meet quality, safety, and service standards with management.
• Lead by example: supervise, coordinate, and delegate tasks to create an efficient environment.
• Solve problems: address customer feedback and operational challenges with professionalism.

Skills

Team Leadership

Customer Service

Multitasking

Coaching

Education

High School Diploma or GED

Job description

Wendy’s - Yellow Cab Holdings is seeking a Shift Supervisor to lead daily restaurant operations, train and support the team, and ensure top‑quality food and customer service. You’ll oversee opening and closing duties, maintain safety standards, and mentor crew members in a fast‑paced environment.

The role emphasizes leadership, adaptability, and a commitment to exceptional guest experiences, with opportunities to advance as you gain ServSafe certification during training.