Shift Supervisor: Lead Fast-Paced Restaurant Ops

Wendy’s - Yellow Cab Holdings; Palmyra (Lebanon County); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Wendy’s - Yellow Cab Holdings is hiring a Shift Supervisor to lead daily restaurant operations and support a high-performing team. You will train crew members, manage opening and closing tasks, and uphold food safety, quality, and customer service standards.

The role requires prior restaurant or customer service experience and willingness to obtain ServSafe certification during training. Candidates should be able to multitask, stay energized in a fast-paced environment, and maintain a positive,

Qualifications

• Must have high school diploma or GED.
• 1 year minimum in restaurant, retail, or customer service; supervisory experience preferred.
• Mediate customer concerns professionally and multitask during busy shifts.

Responsibilities

• Train and support team members during shifts.
• Oversee opening/closing duties and daily operations.
• Ensure food safety and quality standards are met.
• Lead by example and coordinate tasks for efficiency.
• Address customer feedback and operational challenges with professionalism.

Skills

Leadership

Multitasking

Communication

Customer service

Education

High school diploma or GED

Tools

ServSafe Certification

Job description

Wendy’s - Yellow Cab Holdings is hiring a Shift Supervisor to lead daily restaurant operations and support a high-performing team. You will train crew members, manage opening and closing tasks, and uphold food safety, quality, and customer service standards.

The role requires prior restaurant or customer service experience and willingness to obtain ServSafe certification during training. Candidates should be able to multitask, stay energized in a fast-paced environment, and maintain a positive,