Shift Supervisor: Lead Daily Ops & Team Growth

Wendy’s - Yellow Cab Holdings; Ephrata (Lancaster County); On-site; USD 19,000 - 25,000; Full time

Job summary

Wendy’s - Yellow Cab Holdings is hiring a Shift Supervisor to lead daily operations, train staff, and ensure top quality and safety.

You will oversee opening and closing, manage team performance, and address customer concerns with professionalism. Training includes ServSafe certification on the job.

Join a fast-paced team committed to great food and customer service, with opportunities to grow within the company.

Qualifications

• High school diploma or GED required.
• 1+ year in restaurant/retail/customer service; 6+ months supervisory preferred.
• Strong multitasking, leadership, and customer service skills.
• Willingness to complete ServSafe certification during training.
• Reliable transportation to work.

Responsibilities

• Train and support your team while upholding food safety.
• Oversee daily operations and opening/closing tasks.
• Lead shifts and ensure quality, safety, and service standards.
• Address customer feedback professionally.
• Foster a positive work environment and teamwork.

Skills

Leadership

Customer service

Communication

Multitasking

Problem solving

Education

High school diploma or GED

Job description

Wendy’s - Yellow Cab Holdings is hiring a Shift Supervisor to lead daily operations, train staff, and ensure top quality and safety.

You will oversee opening and closing, manage team performance, and address customer concerns with professionalism. Training includes ServSafe certification on the job.

Join a fast-paced team committed to great food and customer service, with opportunities to grow within the company.