Shift Supervisor: Lead Team & Elevate Guest Experience

Wendy’s - Yellow Cab Holdings; Trevose (PA); On-site; USD 19,000 - 25,000; Full time

Job summary

Wendy’s - Yellow Cab Holdings is seeking a Shift Supervisor to lead daily restaurant operations, train and coach crew members, and ensure food safety and quality. You will set up registers, prep for shifts, and support management to open or close the restaurant while maintaining a clean, safe, and welcoming environment for guests.

The ideal candidate has 1 year in restaurant, retail, or customer service, with 6+ months supervisory experience preferred, and is willing to complete ServSafe

Qualifications

• Leadership required to guide a team in a fast-paced setting.
• Strong customer service orientation and communication skills.
• Ability to multitask, prioritize, and remain composed during peak hours.

Responsibilities

• Train and support your team to reinforce food safety and quality.
• Oversee daily operations, set up registers, prep for shifts, and ensure readiness to open/close.
• Deliver excellence by maintaining standards in safety, quality, and guest experience.
• Lead by example, supervise and delegate tasks, and foster a positive work environment.
• Address customer feedback and operational challenges professionally.

Skills

Leadership

Customer service

Multitasking

Education

High school diploma or GED

Job description

Wendy’s - Yellow Cab Holdings is seeking a Shift Supervisor to lead daily restaurant operations, train and coach crew members, and ensure food safety and quality. You will set up registers, prep for shifts, and support management to open or close the restaurant while maintaining a clean, safe, and welcoming environment for guests.

The ideal candidate has 1 year in restaurant, retail, or customer service, with 6+ months supervisory experience preferred, and is willing to complete ServSafe