Restaurant Shift Manager: Lead Team & Guest Experience

Long John Silver's; Weston (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Long John Silver's is seeking a Shift Manager to run shifts, lead team members, and support the restaurant management team. The role shares accountability for operations, focusing on guest satisfaction, team development, and growing sales and profits.

The successful candidate will address guest inquiries, ensure proper staffing, maintain safety and cleanliness, oversee food handling, and manage forecasts, scheduling, inventory, and reporting to support ongoing restaurant success.

Qualifications

• High school diploma or equivalent required.
• Minimum three (3) months experience as team member.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Responsibilities

• Run shifts, lead team members, and support restaurant management.
• Address and resolve guest inquiries and concerns in a timely manner.
• Ensure staffing levels meet guest service requirements.
• Maintain a safe, clean, and inviting environment for guests and staff, and keep equipment in good working condition.
• Ensure proper handling, preparation, and presentation of ingredients and menu items with emphasis on food safety.
• Forecast sales, create schedules, order and track inventory, and complete weekly and period reports.

Education

High school diploma or equivalent

Job description

Long John Silver's is seeking a Shift Manager to run shifts, lead team members, and support the restaurant management team. The role shares accountability for operations, focusing on guest satisfaction, team development, and growing sales and profits.

The successful candidate will address guest inquiries, ensure proper staffing, maintain safety and cleanliness, oversee food handling, and manage forecasts, scheduling, inventory, and reporting to support ongoing restaurant success.