Shift Supervisor: Lead Customer Service & Store Ops

PLS; Greensboro (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS in Greensboro, NC is seeking a Shift Supervisor to lead store operations and deliver exemplary customer service. This role requires someone with management experience who can motivate team members and ensure compliance with company policies.

The ideal candidate will engage directly with customers, assist in developing strategies to meet store goals, and maintain a positive work environment. Benefits include medical, 401(k), and opportunities for advancement.

Qualifications

• Minimum one year of management experience in relevant industries.
• Ability to engage positively with customers.
• Strong desire to exceed corporate initiatives.

Responsibilities

• Ensure exemplary customer service within the store.
• Assist the Assistant Store Manager in operational strategies.
• Coaching Customer Service Representatives on transactions.

Skills

Customer engagement

Team motivation

Communication skills

Integrity

Bilingual (English/Spanish)

Job description

PLS in Greensboro, NC is seeking a Shift Supervisor to lead store operations and deliver exemplary customer service. This role requires someone with management experience who can motivate team members and ensure compliance with company policies.

The ideal candidate will engage directly with customers, assist in developing strategies to meet store goals, and maintain a positive work environment. Benefits include medical, 401(k), and opportunities for advancement.