Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Cary (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations and deliver an exceptional guest experience. You will coach a team, ensure quality beverages and food to standard recipes, and maintain cash handling and safety protocols.

The role requires reliable attendance, flexible hours including mornings and weekends, and at least six months of customer-facing and supervisory experience. Join a company offering comprehensive benefits and growth opportunities.

Qualifications

• Attend to store policies and standards including quality beverages and food, cash handling, safety and security.
• 6+ months experience interacting with customers and meeting requests.
• 6+ months experience delegating tasks to 2+ employees.
• Flexible availability including mornings, evenings, weekends, holidays.
• Prepare beverages/food to standard recipes or customizations.

Responsibilities

• Lead store operations and guest experience with craft and heart.
• Coach and delegate tasks to team members to ensure smooth service.
• Maintain quality beverage and food preparation per recipes.
• Uphold store safety, cash handling and security procedures.

Skills

Team leadership

Customer service

Interpersonal skills

Effective communication

Retail knowledge

Teamwork

Ability to delegate

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations and deliver an exceptional guest experience. You will coach a team, ensure quality beverages and food to standard recipes, and maintain cash handling and safety protocols.

The role requires reliable attendance, flexible hours including mornings and weekends, and at least six months of customer-facing and supervisory experience. Join a company offering comprehensive benefits and growth opportunities.