Shift Supervisor: Craft Coffee Leader

Starbucks Corp.; Gaithersburg (MD); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

401(k) with company match

Bean Stock equity program

Tuition coverage through ASU

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead a coffeehouse team with craft and heart, ensuring a welcoming space for the community. You will guide daily operations, maintain quality beverages and food, and model excellent customer service.

The role requires reliable attendance, flexible availability, and about six months of customer-facing experience, with the ability to delegate tasks and coach peers toward standards. A comprehensive benefits program is provided.

Qualifications

• Attend and maintain regular punctual attendance and reliability.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies for quality beverages, food, cash handling and safety.
• Six months of customer-facing experience and ability to delegate tasks to others.

Responsibilities

• Lead shift with craft and heart to provide a welcoming space for customers.
• Ensure quality beverages/food and safe store operations; assist with cash handling.
• Coach and supervise team members to execute tasks to standard recipes and procedures.

Skills

Direct others

Customer service

Effective communication

Retail environment

Teamwork

Relationship building

Job description

Starbucks Coffee Company seeks a shift supervisor to lead a coffeehouse team with craft and heart, ensuring a welcoming space for the community. You will guide daily operations, maintain quality beverages and food, and model excellent customer service.

The role requires reliable attendance, flexible availability, and about six months of customer-facing experience, with the ability to delegate tasks and coach peers toward standards. A comprehensive benefits program is provided.