Shift Supervisor: Craft Coffee, Lead & Inspire Teams

Starbucks Corp.; Cuyahoga Falls (OH); On-site; USD 19,286,000 - 24,797,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations and uphold the quality of beverages and food in a welcoming store environment. You will coach team members, ensure safety and efficiency, and maintain excellent customer experiences.

This role emphasizes strong communication, teamwork, and the ability to adapt to flexible hours, including early mornings, evenings, weekends, and holidays. Join a company known for growth opportunities and comprehensive partner benefits.

Qualifications

• Six months of experience interacting with customers and fulfilling requests
• At least six months of experience delegating tasks to others
• Prepare and coach beverage/food preparation to standard recipes or customized for customers

Responsibilities

• Direct the work of team members during shifts
• Ensure quality beverages and food, cash handling, and store safety
• Coach and motivate partners to deliver great customer service
• Maintain a clean and welcoming store environment

Skills

Customer service

Leadership

Team management

Communication

Retail knowledge

Tools

POS systems

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations and uphold the quality of beverages and food in a welcoming store environment. You will coach team members, ensure safety and efficiency, and maintain excellent customer experiences.

This role emphasizes strong communication, teamwork, and the ability to adapt to flexible hours, including early mornings, evenings, weekends, and holidays. Join a company known for growth opportunities and comprehensive partner benefits.