Shift Supervisor: Lead Coffeehouse Team & Guest Experience

Starbucks Corp.; National City (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid parental leave

Vacation and sick time

Holiday pay

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the local community. You will oversee team tasks, ensure quality beverages and food, and uphold safety and store standards during your shift.

The role emphasizes coaching others, strong communication, and building relationships while delivering exceptional customer experiences.

Qualifications

• Maintain attendance and punctuality with or without accommodation.
• Flexible availability including early mornings, evenings, weekends, and holidays.
• Meet store policies: cash handling, safety, and security with or without accommodation.
• Six months of customer-facing experience.
• Prepare beverages/food to standard recipes or customized for customers.
• Delegate tasks to others and coordinate two or more employees.

Responsibilities

• Direct the work of others and coach team during shifts.
• Ensure quality beverages and food products meet standards.
• Maintain store safety and security protocols.
• Provide excellent customer service and effective communication.
• Support a welcoming, community-focused store environment.

Skills

Team leadership

Communication

Interpersonal skills

Quick learner

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the local community. You will oversee team tasks, ensure quality beverages and food, and uphold safety and store standards during your shift.

The role emphasizes coaching others, strong communication, and building relationships while delivering exceptional customer experiences.