Shift Supervisor: Lead Coffee Craft & Team Growth

Starbucks Corp.; Hays (KS); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Tuition coverage

401(k) plan

Stock program

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead a coffeehouse team with craft and heart, ensuring a welcoming space for the community. You will guide beverage and food preparation to standard recipes, coach teammates, and uphold store policies.

The role emphasizes customer engagement, fast learning, and strong interpersonal skills to sustain high service levels across varying shifts.

Qualifications

• Six (6) months of experience in a role requiring constant customer interaction and fulfilling requests.
• Ability to direct the work of others and delegate tasks.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and customer service best practices.
• Ability to work as part of a team and build relationships.

Responsibilities

• Provide quality beverages and food to Starbucks recipes, or customized for customers.
• Prepare and coach beverage and food preparation to standard recipes or customer adjustments.
• Delegate tasks to other employees and coordinate the work of multiple team members.
• Maintain store policies, safety, and security with or without reasonable accommodations.
• Keep regular attendance and punctuality, and work flexible hours including early mornings, evenings, weekends, and holidays.

Skills

Interpersonal skills

Directing others

Effective communication

Team coordination

Retail knowledge

Quick learner

Job description

Starbucks Coffee Company seeks a shift supervisor to lead a coffeehouse team with craft and heart, ensuring a welcoming space for the community. You will guide beverage and food preparation to standard recipes, coach teammates, and uphold store policies.

The role emphasizes customer engagement, fast learning, and strong interpersonal skills to sustain high service levels across varying shifts.