Shift Supervisor: Lead Coffee Team & Guest Experience

Starbucks Corp.; Natoma (CA); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Starbucks College Achievement Plan (tu

Tuition coverage for higher education

Paid vacation and parental leave

Disability benefits

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and high-quality beverages and food.

This role focuses on coaching the team, maintaining store standards, and delivering memorable customer experiences. You will coordinate tasks, delegate responsibilities among team members, and adapt to flexible hours including early mornings, evenings, weekends, and holidays.

Qualifications

• Six months of customer-facing experience.
• Ability to delegate tasks to others and coordinate a team.
• Flexibility to work early mornings, evenings, weekends, nights and holidays.
• Follow recipes and adapt ingredients as needed.
• Knowledge of retail environment and cash handling.
• Strong English communication and interpersonal skills.

Responsibilities

• Lead and coach the preparation of beverages and food to standard recipes.
• Direct shift operations and coordinate tasks for two or more team members.
• Ensure quality beverages and food while maintaining store safety.
• Provide excellent customer service and foster a welcoming environment.

Skills

Customer service

Team leadership

Communication skills

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and high-quality beverages and food.

This role focuses on coaching the team, maintaining store standards, and delivering memorable customer experiences. You will coordinate tasks, delegate responsibilities among team members, and adapt to flexible hours including early mornings, evenings, weekends, and holidays.