Shift Supervisor: Lead Coffee Team & Customer Experience

Starbucks Corp.; Vienna (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the local community. You will oversee beverage and food preparation, train teammates, and uphold store policies and safety standards.

The role requires arranging schedules, maintaining punctual attendance, and delivering exceptional customer service across shifts, including early mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a role involving constant interaction with customers.
• Ability to coach others and delegate tasks.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead with craft and heart to provide a welcoming coffeehouse experience.
• Ensure quality beverages and food items are prepared to standard recipes or customized per customer.
• Coach and coordinate staff to meet store policies and safety standards.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Food and beverage prep

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the local community. You will oversee beverage and food preparation, train teammates, and uphold store policies and safety standards.

The role requires arranging schedules, maintaining punctual attendance, and delivering exceptional customer service across shifts, including early mornings, evenings, weekends, and holidays.