Shift Supervisor: Lead Coffee Team & Customer Experience

Starbucks Corp.; Toledo (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance and disability coverage

401(k) with employer match

Tuition coverage via STARBUCKS PLAN

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming community space. You will guide the team in making quality beverages and food, ensuring service standards and a safe, organized store.

Strong communication and teamwork are essential as you manage tasks, delegate duties, and support partner growth with comprehensive benefits and development opportunities.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Ability to coach food and beverage prep to standard recipes or customized orders.
• Direct work of others and coordinate tasks of two or more employees.
• Strong oral communication and interpersonal skills.
• Knowledge of retail environment and teamwork expectations.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space for the community.
• Direct and coach team members to ensure quality beverages and food.
• Uphold store policies, safety, and cash handling procedures.

Skills

Direct others

Leadership

Oral communication

Retail environment

Teamwork

Interpersonal skills

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming community space. You will guide the team in making quality beverages and food, ensuring service standards and a safe, organized store.

Strong communication and teamwork are essential as you manage tasks, delegate duties, and support partner growth with comprehensive benefits and development opportunities.