Shift Supervisor - Lead Coffee Team & Customer Experience

Starbucks Corp.; Glendale (AZ); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition coverage

Paid vacation

Disability benefits

Job summary

Starbucks Coffee Company in Glendale, AZ is seeking a Shift Supervisor who leads with craft and heart to ensure a welcoming, efficient coffeehouse experience for our community. You will supervise team members, ensure quality beverages and food, and uphold safety and store policies.

This role requires at least 6 months of customer-facing experience, ability to delegate tasks, strong communication, and teamwork.

Qualifications

• 6+ months in a customer-facing role or similar.
• Ability to direct and coach a team during shifts.
• Excellent verbal and interpersonal communication.
• Comfort with cash handling and store safety procedures.

Responsibilities

• Lead shift with craft and heart to maintain a welcoming space.
• Supervise team and delegate tasks to ensure smooth operations.
• Prepare beverages and food per standard recipes and customer requests.
• Uphold store policies, safety, cash handling, and security measures.

Skills

Customer service

Team leadership

Communication

Adaptability

Cash handling

Job description

Starbucks Coffee Company in Glendale, AZ is seeking a Shift Supervisor who leads with craft and heart to ensure a welcoming, efficient coffeehouse experience for our community. You will supervise team members, ensure quality beverages and food, and uphold safety and store policies.

This role requires at least 6 months of customer-facing experience, ability to delegate tasks, strong communication, and teamwork.