Shift Supervisor: Craft Coffee & Team Leader

Starbucks Corp.; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short/Long-term disability

Paid parental leave

Paid vacation

Job summary

Starbucks Coffee Company in Phoenix, AZ is seeking a Shift Supervisor who leads with craft and heart to create a welcoming space for the community. You will guide baristas to deliver quality beverages and food, maintain store standards, and coach team members to grow with the company.

In this role you’ll schedule and supervise daily operations, ensure cash handling and safety compliance, and collaborate with colleagues to resolve guest requests.

Qualifications

• At least 6 months of experience dealing with and fulfilling customer requests.
• Experience guiding food and beverage preparation to standard recipes.
• Experience delegating tasks to other employees and coordinating teams.
• Ability to direct and motivate others in a fast-paced environment.

Responsibilities

• Lead with craft and heart to create a welcoming store for the community.
• Ensure quality beverages and food products and uphold store standards.
• Maintain cash handling, safety, and security with appropriate accommodations.
• Coach and delegate tasks to team members to deliver great guest experiences.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Attendance

Flexibility

Job description

Starbucks Coffee Company in Phoenix, AZ is seeking a Shift Supervisor who leads with craft and heart to create a welcoming space for the community. You will guide baristas to deliver quality beverages and food, maintain store standards, and coach team members to grow with the company.

In this role you’ll schedule and supervise daily operations, ensure cash handling and safety compliance, and collaborate with colleagues to resolve guest requests.