Shift Supervisor — Lead Craft Coffee & Customer Experience

Starbucks Corp.; Surprise (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid parental leave

Job summary

Starbucks Coffee Company in Surprise, AZ is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach the team, prepare beverages and food to standard recipes, and manage day-to-day tasks with a focus on quality and safety.

The role emphasizes strong interpersonal skills, reliability, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Six months of customer service or similar experience.
• Experience delegating tasks and coordinating a small team.
• Knowledge of the retail environment.
• Ability to lead and direct the work of others.
• Strong communication and interpersonal skills.

Responsibilities

• Lead with craft and heart to maintain a welcoming Starbucks experience.
• Prepare beverages and food following standard recipes or customer customizations.
• Direct the work of team members and coordinate tasks during shifts.
• Ensure quality beverages, cash handling, and store safety.

Job description

Starbucks Coffee Company in Surprise, AZ is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach the team, prepare beverages and food to standard recipes, and manage day-to-day tasks with a focus on quality and safety.

The role emphasizes strong interpersonal skills, reliability, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.