Shift Supervisor: Lead the Coffee Team & Guest Experience

Starbucks Corp.; Phoenix (AZ); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company in Phoenix, AZ is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming, community-focused coffeehouse experience. You will supervise daily operations, coach partners, and uphold quality beverages and food according to standard recipes and store policies.

The role requires attention to attendance, flexible hours, and strong teamwork. Starbucks offers comprehensive benefits, growth opportunities, and a supportive work environment for partners.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to two or more employees.
• Ability to direct the work of others.
• Effective oral communication skills.
• Ability to work as part of a team.
• Knowledge of the retail environment.

Responsibilities

• Lead with craft to create a welcoming space for customers.
• Prepare and coach the preparation of beverages and foods to standard or customized for customers.
• Ensure store policies, cash handling and safety compliance.
• Direct and coordinate tasks of the shift team.
• Provide excellent customer service and support to teammates.

Skills

Customer service

Communication

Leadership

Teamwork

Cash handling

Attendance & punctuality

Store policies

Job description

Starbucks Coffee Company in Phoenix, AZ is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming, community-focused coffeehouse experience. You will supervise daily operations, coach partners, and uphold quality beverages and food according to standard recipes and store policies.

The role requires attention to attendance, flexible hours, and strong teamwork. Starbucks offers comprehensive benefits, growth opportunities, and a supportive work environment for partners.