Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Phoenix (AZ); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition assistance

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Coffee Company in Phoenix, AZ seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent customer experience.

You will coach beverage and food preparation to standard recipes, delegate tasks, and guide a small team through busy shifts while maintaining store safety and quality standards. This role emphasizes teamwork, fast learning, and excellent communication to brighten each customer's day.

Qualifications

• Attendance and punctuality as required, with or without reasonable accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Adhere to store policies and standards, cash handling, food and beverage prep, safety and security.

Responsibilities

• Direct the work of a team during shifts and coordinate tasks for multiple employees.
• Coach the preparation of beverages and foods to standard or customized recipes.
• Lead by example to provide quality beverages and food and maintain store safety and cleanliness.
• Deliver excellent customer service and foster a welcoming environment.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Phoenix, AZ seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent customer experience.

You will coach beverage and food preparation to standard recipes, delegate tasks, and guide a small team through busy shifts while maintaining store safety and quality standards. This role emphasizes teamwork, fast learning, and excellent communication to brighten each customer's day.