Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Phoenix (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Tuition coverage via Starbucks College

Paid time off

Job summary

Starbucks Coffee Company in Phoenix is seeking a shift supervisor to lead store operations with craft and heart, ensuring every guest receives high-quality beverages and food while upholding safety and cash handling standards.

This role requires 6 months experience in customer service and in delegating tasks, with flexible hours including mornings, evenings, weekends, and holidays. You will train teammates, support a welcoming environment, and contribute to the community-focused store culture.

Qualifications

• 6 months of experience interacting with customers.
• 6 months of experience delegating tasks to employees.
• Ability to learn quickly and work as part of a team.
• Knowledge of cash handling, safety and security standards.

Responsibilities

• Direct the work of others and coordinate tasks for two or more employees.
• Prepare beverages and food to standard recipes or customized per customer.
• Maintain quality beverages and food, ensuring safety and store standards.
• Provide reliable attendance and flexible hours to cover shifts.

Skills

Customer service

Team leadership

Effective communication

Store operations knowledge

Attendance & punctuality

Job description

Starbucks Coffee Company in Phoenix is seeking a shift supervisor to lead store operations with craft and heart, ensuring every guest receives high-quality beverages and food while upholding safety and cash handling standards.

This role requires 6 months experience in customer service and in delegating tasks, with flexible hours including mornings, evenings, weekends, and holidays. You will train teammates, support a welcoming environment, and contribute to the community-focused store culture.