Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Glendale (AZ); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Tuition coverage

Paid vacation and sick time

Job summary

Starbucks Corp. in Glendale, AZ is seeking a shift supervisor to lead with craft and heart, inspiring a welcoming space for the community and ensuring consistent service. You will coach teammates, monitor beverage and food quality, and uphold cash handling standards.

This role emphasizes safety, teamwork, and customer connection, with benefits and development opportunities for partners. Ability to work flexible hours including mornings and weekends is expected.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Experience delegating tasks and coordinating two or more employees.
• Ability to direct the work of others and coach beverage/food preparation.
• Strong communication and interpersonal skills in a retail environment.

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse.
• Direct and coordinate tasks of team members to meet store standards.
• Prepare and coach beverages and foods to standard recipes or customer specifications.
• Ensure cash handling accuracy and uphold store safety and security.
• Provide excellent customer service and build relationships with customers.

Skills

Direct work when leading team

Learn quickly

Oral communication

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. in Glendale, AZ is seeking a shift supervisor to lead with craft and heart, inspiring a welcoming space for the community and ensuring consistent service. You will coach teammates, monitor beverage and food quality, and uphold cash handling standards.

This role emphasizes safety, teamwork, and customer connection, with benefits and development opportunities for partners. Ability to work flexible hours including mornings and weekends is expected.