Shift Supervisor — Lead, Coach & Grow

RaceTrac; United States; On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Shift incentives

Career growth opportunities

Leadership development & training

Flexible scheduling

Benefits: medical, dental, vision, 401

Paid time off (PTO)

Job summary

RaceTrac is seeking a hands-on Shift Manager to set the tone for success by leading a winning team on your shift, delivering exceptional guest experiences, and ensuring smooth store operations in a fast-paced environment.

You will coach teammates in real time, assist with food service, stocking, cleaning, and cash handling, drive operational excellence, and partner with Co-Managers and General Manager to meet safety, quality, and performance standards.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume, guest-focused environments.

Responsibilities

• Lead a Winning Team on Your Shift.
• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
• Oversee inventory, vendor check-in, and promotional communication.
• Lead shift change communication and ensure team alignment throughout the day.

Skills

Leadership

Communication

Team Building

Customer Service

Education

High School Diploma or GED

Job description

RaceTrac is seeking a hands-on Shift Manager to set the tone for success by leading a winning team on your shift, delivering exceptional guest experiences, and ensuring smooth store operations in a fast-paced environment.

You will coach teammates in real time, assist with food service, stocking, cleaning, and cash handling, drive operational excellence, and partner with Co-Managers and General Manager to meet safety, quality, and performance standards.