Shift Supervisor: Lead Busy Teams with Flexible Schedules

applegreen; Northvale (NJ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Flexible schedules

Health insurance

Paid time off

401(k) match

Earned wage access

Education assistance

Employee referral bonus

Meal discount

Pet insurance

Job summary

Applegreen invites applications for a Shift Supervisor at our New Jersey plaza. You will lead shifts, ensure top-tier customer service, supervise team members, and uphold brand standards and food safety policies.

You’ll train new hires, manage cash handling, and perform opening/closing procedures while maintaining product quality and shelf compliance. This role requires flexibility for days, nights, weekends, and holidays.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Able to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers) and appropriately resolve customer complaints.
• Complete opening, daily and closing procedures/checklists in accordance with company policies/procedures.
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Assist in the training of new team members.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Inform plaza leadership of any observations, concerns, or problems that are witnessed or experienced.
• Execute a variety of other tasks as assigned.

Skills

Cash handling

Customer service

Leadership

Team training

POS operation

Job description

Applegreen invites applications for a Shift Supervisor at our New Jersey plaza. You will lead shifts, ensure top-tier customer service, supervise team members, and uphold brand standards and food safety policies.

You’ll train new hires, manage cash handling, and perform opening/closing procedures while maintaining product quality and shelf compliance. This role requires flexibility for days, nights, weekends, and holidays.