Shift Supervisor - Lead a High-Energy Donut Shop Team

Krispy Kreme Doughnut Corporation; Memphis (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly Pay

Comprehensive benefits

401K plan

PTO

Employee discount program

Life Insurance

Education Reimbursement

Adoption Assistance

Pet Insurance

Job summary

Krispy Kreme Doughnut Corporation in Memphis, TN is seeking a Shift Supervisor to oversee daily shop operations, ensure safety and quality, and lead a team of hourly Team Members. You will partner with shop leadership to support scheduling, onboarding, and training, while delivering a WOW guest experience.

The role emphasizes strong communication, problem solving, and a commitment to an equitable, inclusive culture, with travel minimal and eligibility to work in the US.

Qualifications

• Two years of relevant experience.
• 1 year of experience supervising a team.
• Strong problem-solving skills.
• Effective written and verbal communication.
• Commitment to nurture an equitable, unbiased culture.
• Must be 18 years of age or older.
• Travel 0-10%.
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure safety, cleanliness, quality, and speed.
• Help build and lead a high-performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests and foster an inclusive culture.

Skills

Leadership

Communication

Problem-solving

Team management

Safety awareness

Job description

Krispy Kreme Doughnut Corporation in Memphis, TN is seeking a Shift Supervisor to oversee daily shop operations, ensure safety and quality, and lead a team of hourly Team Members. You will partner with shop leadership to support scheduling, onboarding, and training, while delivering a WOW guest experience.

The role emphasizes strong communication, problem solving, and a commitment to an equitable, inclusive culture, with travel minimal and eligibility to work in the US.