Shift Supervisor: Lead a Fast-Paced Team

Automatic Data Processing, Inc.; East Brainerd (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation

401(k) match

Free coffee & meals while working

Competitive benefits package

ServSafe training

Job summary

Automatic Data Processing, Inc. is seeking a Dunkin’ Shift Leader for Bluemont Group’s Dunkin’ location. You’ll lead the floor for your shift, set positions, keep the drive-thru moving, and coach the crew so every drink and sandwich goes out right.

The role opens early mornings to late evenings with various shifts; prior Dunkin’ or retail crew experience is valued, and ServSafe training is part of the program.

Qualifications

• Restaurant, retail or Dunkin’ crew experience is required.
• You are dependable and people follow your lead.
• You stay calm and friendly when the line is busy.

Responsibilities

• Set the line for your shift: drive-thru, front counter, beverage and sandwich stations.
• Move people where needed as rush builds or slows.
• Coach crew in the moment and give quick feedback.
• Jump in on any station when the drive-thru backs up.
• Fix guest issues on the spot and keep it friendly.
• Follow cash, labor and food cost procedures for your shift.
• Run food safety and cleanliness checks and earn ServSafe certification.
• Help train new Crew Members and report equipment issues.

Skills

Customer service

Leadership

Cash handling

Communication

Tools

POS system

Job description

Automatic Data Processing, Inc. is seeking a Dunkin’ Shift Leader for Bluemont Group’s Dunkin’ location. You’ll lead the floor for your shift, set positions, keep the drive-thru moving, and coach the crew so every drink and sandwich goes out right.

The role opens early mornings to late evenings with various shifts; prior Dunkin’ or retail crew experience is valued, and ServSafe training is part of the program.