Shift Supervisor – Fast-Paced Coffee Shop Coach

Automatic Data Processing, Inc.; Chattanooga (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly Pay

Paid Vacation

401(k) Plan with matching

FREE Coffee & Meals while working

Competitive Benefits Package

ServSafe certification training

Job summary

Bluemont Group, operator of Dunkin’ restaurants, seeks a Shift Leader to run the floor during their shift. You’ll set the line, move staff as the rush builds, coach the crew on recipes, and step in at any station to keep the drive-thru moving.

Opening, mid, and closing shifts; early mornings and weekends are busiest. We offer weekly pay, vacation, 401(k) matching, free coffee and meals, and ServSafe training to advance into management.

Qualifications

• Restaurant, retail or Dunkin’ crew experience.
• Dependable with leadership potential.
• Calm and friendly when lines are long.
• Able to count cash accurately and follow procedures.
• Able to stand, bend and move for a full shift, lift and carry supplies.

Responsibilities

• Set the line for the shift across drive-thru headset, front counter, beverage and sandwich stations.
• Move staff to where they’re needed as the rush builds or slows.
• Coach crew in the moment with quick feedback and recipe guidance.
• Jump in at any station when the drive-thru backs up.
• Fix guest issues on the spot: remake drinks, correct orders, stay friendly.
• Follow cash, labor and food cost procedures for your shift.
• Run food safety and cleanliness checks and earn ServSafe certification.
• Help train new crew members and flag equipment issues to management.

Skills

Crew leadership

Customer service

Cash handling

Calm under pressure

Reliability

Job description

Bluemont Group, operator of Dunkin’ restaurants, seeks a Shift Leader to run the floor during their shift. You’ll set the line, move staff as the rush builds, coach the crew on recipes, and step in at any station to keep the drive-thru moving.

Opening, mid, and closing shifts; early mornings and weekends are busiest. We offer weekly pay, vacation, 401(k) matching, free coffee and meals, and ServSafe training to advance into management.