Shift Supervisor - IHOP (DFW)

SSP America; Dallas (TX); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Great Pay

Open Availability

Advancement Opportunities

Hiring Immediately

Free Parking

Employee Meal

Full Benefits

Premium health plan coverage

Dental coverage

Vision coverage

Job summary

SSP America is hiring for a Shift Supervisor at our Dallas area airport portfolio. You will lead a team to ensure SSP standards and guest satisfaction during shifts, train new hires, and manage opening/closing checklists.

Great pay, full benefits, and opportunities for advancement are highlighted, with emphasis on customer service and team leadership within our Food Travel Experts culture.

Qualifications

• Strong interpersonal skills with guests and team members.
• Ability to lead a shift and ensure SSP standards.
• Willingness to train new hires and support daily operations.

Responsibilities

• Greet guests in a courteous and friendly manner.
• Run shifts according to SSP standards and operating procedures.
• Train new hires on operational standards and processes.
• Complete opening, ongoing, and closing checklists as required.
• Provide support, coaching and direction to team to deliver business goals.
• Other duties as assigned.

Skills

Warm, friendly smiles

Respecting customers

Leading a shift

Providing coaching to teams

Job description

Benefits

• Great Pay $21.00 per hour
• Open Availability
• Advancement Opportunities
• Hiring Immediately
• Free Parking
• Employee Meal
• Full Benefits
• SSP pays an average of 80% of the monthly premiums per coverage level. We also offer Dental, Vision, and several other voluntary plan coverages.

Our restaurant portfolio in the Dallas/Fort Worth International Airport: Banh Shop, Flying Square, Flying Saucer, IHOP.

At SSP America, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles.

Key Skills

• Having warm, friendly smiles
• Respecting our customers
• Leading a shift to ensure all operational standards are met or exceeded
• Providing support and coaching to our teams

If you're ready to take the step into a leadership role, our Shift Supervisor role may be the perfect fit!

Responsibilities

• Greet guests in a courteous and friendly manner
• Run shifts according to SSP standards and operating procedures
• Train new hires on operational standards and processes
• Complete opening, on-going, and closing checklists as required
• Provide support, coaching and direction to team to deliver business goals
• Other duties as assigned

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.