Shift Supervisor

SSP Group; Colorado Springs (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance (70-80% premium cover

Dental

Vision

Voluntary plan coverages

Job summary

SSP America in Colorado Springs is seeking a Shift Supervisor to lead daily operations at Mountain Vista, Red Rocks, Pikes Perk Post and Bristol locations. You will greet guests, run shifts to SSP standards, and coach team members to deliver warm, friendly service.

This role focuses on training new hires, completing opening and closing checklists, and guiding staff to meet or exceed operational goals. Applications accepted until September 13, 2026. SSP America is an equal opportunity employer.

Qualifications

• Experience leading a hospitality or food-service team.
• Ability to train new hires and coach peers.
• Strong customer-service orientation and communication skills.

Responsibilities

• Greet guests in a courteous manner and uphold SSP standards.
• Run shifts and oversee opening, ongoing, and closing procedures.
• Train and coach team members to meet performance goals.
• Provide support and direction to deliver business goals.
• Complete checklists and ensure operational standards are met.

Skills

Leadership

Customer service

Team coaching

Operational excellence

Job description

• SSP pays an average of 80% of the monthly premiums per coverage level. We also offer Dental, Vision, and several other voluntary plan coverages.

Our restaurant portfolio in the Colorado Springs Airport: Mountain Vista, Red Rocks, Pikes Perk Post and Bristol.

At SSP America, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles.

Our Shift Supervisors are experts at a few things:

• Having warm, friendly smiles
• Respecting our customers
• Leading a shift to ensure all operational standards are met or exceeded
• Providing support and coaching to our teams

If you're ready to take the step into a leadership role, our Shift Supervisor role may be the perfect fit!

Here are a few things you can expect as a Shift Supervisor at SSP America:

• Greet guests in a courteous and friendly manner
• Run shifts according to SSP standards and operating procedures
• Train new hires on operational standards and processes
• Complete opening, on-going, and closing checklists as required
• Provide support, coaching and direction to team to deliver business goals
• Other duties as assigned

**Accepting applications until September 13, 2026.

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.