Shift Supervisor & Guest Experience Leader

UDF-MyScoop Branding; Blanchester (OH); Sur place; USD 19 000 - 22 000; Plein temps

Résumé du poste

UDF-MyScoop Branding in Blanchester, OH is hiring an Assistant Manager for full-time schedules (37-40 hours/wk) with a pay range of $14.75–$16.75 per hour. The role focuses on delivering The Hi Five Guest Experience, supervising associates, and ensuring safe, compliant store operations during shift hours.

Responsibilities include coaching staff, store administration, guest services excellence, dip-side service, POS/gas operations, merchandise stocking, security and cleanliness, as well as

Qualifications

• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.
• Ability to see well enough to operate store equipment, including POS, gas console, and to use price book.
• Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.

Responsabilités

• Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates.
• Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor.
• Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.
• DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.
• Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change.
• Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates.

Description du poste

UDF-MyScoop Branding in Blanchester, OH is hiring an Assistant Manager for full-time schedules (37-40 hours/wk) with a pay range of $14.75–$16.75 per hour. The role focuses on delivering The Hi Five Guest Experience, supervising associates, and ensuring safe, compliant store operations during shift hours.

Responsibilities include coaching staff, store administration, guest services excellence, dip-side service, POS/gas operations, merchandise stocking, security and cleanliness, as well as