Shift Supervisor — Flexible Hours & Store Excellence

Trulieve; Clearwater (FL); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Benefits package

Job summary

Trulieve in Florida is seeking a Shift Supervisor to assist the General Manager in leading store operations, supervising staff, and delivering exceptional customer experiences while ensuring regulatory compliance. The role involves opening/closing duties, maintaining brand standards, coaching team members, managing inventory, and handling patient issues with discretion.

Candidates should have a high school diploma, prior management and cash-handling experience, and strong communication skills to

Qualifications

• High School Diploma required
• Prior management experience, preferably in retail and/or customer service area is a plus
• Cash handling experience
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment, comprehends safety procedures, and utilize telecommunication devices
• Ability to interact with customers and team members respectfully and politely

Responsibilities

• Open/close procedures and supervise staff
• Maintain brand standards in visual merchandising
• Ensure regulatory compliance with state regulations
• Communicate and enforce SOPs
• Coach and develop the team to meet service standards
• Monitor and maintain store inventory
• Handle patient issues and escalations
• Maintain relationships with business partners
• Maintain confidentiality and compliance
• Perform tasks assigned by management

Skills

Management experience

Retail/Customer service

Cash handling

Interpersonal skills

English communication

Tech device operation

Confidentiality

Respectful interaction

Education

High School Diploma

Job description

Trulieve in Florida is seeking a Shift Supervisor to assist the General Manager in leading store operations, supervising staff, and delivering exceptional customer experiences while ensuring regulatory compliance. The role involves opening/closing duties, maintaining brand standards, coaching team members, managing inventory, and handling patient issues with discretion.

Candidates should have a high school diploma, prior management and cash-handling experience, and strong communication skills to