Shift Supervisor - Flexible Hours and Customer Experience

Trulieve; Pittsburgh (Allegheny County); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits package

Job summary

Trulieve is hiring a Shift Supervisor in a retail setting. The role supports the General Manager in leading store staff, meeting performance metrics, and ensuring smooth daily operations. You will help ensure regulatory compliance while delivering an exceptional customer experience.

The position requires a high school diploma, prior management and cash handling experience, and strong communication skills in English. The job is full-time with evenings, weekends, and holiday availability.

Qualifications

• High School Diploma is required.
• Prior management experience, preferably in retail and/or customer service, is a plus.
• Must have prior cash handling experience.
• Ability to communicate in conversational English with customers and team members.

Responsibilities

• Assist the General Manager/AGM in leadership and supervision of store personnel.
• Maintain visual merchandising and brand standards.
• Ensure compliance with state regulations and company SOPs; communicate changes to staff.
• Provide coaching and training to the team to meet service standards and objectives.
• Monitor and maintain store inventory; handle patient issues and escalations.
• Maintain professional relationships with business partners and safeguard confidentiality.
• Perform other tasks assigned by management.

Skills

Prior management experience

Cash handling

Interpersonal skills

English communication

Education

High School Diploma

Tools

Computer

Scanner

Printer

Job description

Trulieve is hiring a Shift Supervisor in a retail setting. The role supports the General Manager in leading store staff, meeting performance metrics, and ensuring smooth daily operations. You will help ensure regulatory compliance while delivering an exceptional customer experience.

The position requires a high school diploma, prior management and cash handling experience, and strong communication skills in English. The job is full-time with evenings, weekends, and holiday availability.