Retail Shift Supervisor — Flexible Hours

FALL CREEK FARM & NURSERY; Clearwater (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Trulieve is seeking a Shift Supervisor to lead store staff and support daily operations in a fast-paced retail environment. You will assist the General Manager in maintaining customer service excellence and regulatory compliance.

The role requires prior management experience in retail or customer service, cash handling, and strong communication skills. This on-site position offers a comprehensive benefits package and opportunities for growth.

Qualifications

• High School Diploma required.
• Prior management experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices.
• Ability to interact with customers and team members respectfully and politely.

Responsibilities

• Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff and retail processes.
• Maintain brand standards in visual merchandising.
• Ensure consistent regulatory compliance with all state specific regulations.
• Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees.
• Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives.
• Responsible for handling and resolving patient issues and escalations.
• Maintain professional working relationships with business partners.
• Maintain strict confidentiality and compliance.
• Perform other tasks that have been assigned by management.

Skills

Prior management experience

Cash handling

Interpersonal skills

English communication

Customer service

Confidentiality

Education

High School Diploma

Job description

Trulieve is seeking a Shift Supervisor to lead store staff and support daily operations in a fast-paced retail environment. You will assist the General Manager in maintaining customer service excellence and regulatory compliance.

The role requires prior management experience in retail or customer service, cash handling, and strong communication skills. This on-site position offers a comprehensive benefits package and opportunities for growth.