Shift Supervisor — Flexible Hours & Customer Experience

Trulieve; Jacksonville (FL); On-site; USD 19,000 - 27,000; Full time

Job summary

Trulieve in Jacksonville, FL is seeking a Shift Supervisor - Full Time to assist the General Manager and supervise store staff, driving key performance metrics and ensuring smooth daily operations while maintaining regulatory compliance and delivering excellent patient service.

The role requires a High School Diploma, prior retail supervision experience, cash handling skills, and strong communication. Up to 40 hours weekly with evenings, weekends and holidays; benefits included.

Qualifications

• High School Diploma required.
• Prior management experience in retail or customer service is a plus.
• Must have prior cash handling experience.
• Strong interpersonal skills and discretion.
• Ability to communicate in English with customers and team members.
• Must possess a valid driver's license and pass checks.

Responsibilities

• Open/close procedures and supervise staff.
• Maintain brand standards in merchandising and processes.
• Ensure regulatory compliance with state regulations.
• Communicate and enforce SOPs across the team.
• Coach and develop staff to meet service standards.
• Monitor store inventory and resolve patient issues.
• Maintain professional relationships with partners.
• Uphold confidentiality and compliance.
• Perform additional tasks assigned by management.

Skills

High School Diploma

Prior management experience

Cash handling

Interpersonal skills

English communication

Driver's license

Job description

Trulieve in Jacksonville, FL is seeking a Shift Supervisor - Full Time to assist the General Manager and supervise store staff, driving key performance metrics and ensuring smooth daily operations while maintaining regulatory compliance and delivering excellent patient service.

The role requires a High School Diploma, prior retail supervision experience, cash handling skills, and strong communication. Up to 40 hours weekly with evenings, weekends and holidays; benefits included.