Shift Lead - Flexible Hours, Customer Experience

Renew Cannabis Co.; Gainesville (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Job summary

Trulieve in Georgia is seeking a Shift Supervisor – Full Time to support the General Manager in leading store staff, achieving performance metrics, and ensuring smooth daily operations while maintaining regulatory compliance.

You will deliver exceptional customer service, uphold brand standards, manage inventory, and develop team through coaching and training. The role requires a High School Diploma, prior management experience, cash handling skills, and strong communication in English.

Qualifications

• High School Diploma required.
• Prior management experience in retail and/or customer service is a plus.
• Ability to communicate in conversational English and maintain confidentiality.

Responsibilities

• Assist the General Manager/Assistant General Manager in leading store personnel and daily operations.
• Maintain brand standards in visual merchandising and customer experience.
• Ensure compliance with all state regulations and company SOPs, and communicate changes to staff.
• Provide coaching, training, and development to the team to meet objectives.
• Monitor store inventory and resolve customer/patient issues and escalations.
• Maintain professional relationships with business partners and protect confidentiality.

Skills

Management experience

Cash handling

Interpersonal skills

English proficiency

Customer service

Education

High School Diploma

Job description

Trulieve in Georgia is seeking a Shift Supervisor – Full Time to support the General Manager in leading store staff, achieving performance metrics, and ensuring smooth daily operations while maintaining regulatory compliance.

You will deliver exceptional customer service, uphold brand standards, manage inventory, and develop team through coaching and training. The role requires a High School Diploma, prior management experience, cash handling skills, and strong communication in English.