Shift Supervisor - Fast-Paced Customer Service Leader

Applegreen Travel Plazas; Secaucus (NJ); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Flexible schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead daily shifts, ensure exceptional customer service, and uphold brand and food safety standards. You will train new hires and monitor cash handling compliance while supporting a fast-paced travel plaza environment.

Responsibilities include operating the POS system, handling payments, performing opening/closing tasks, and maintaining cleanliness and food safety.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public in a friendly, enthusiastic manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures; maintain checklists.

Skills

Cash handling

Customer service

Leadership

Tools

POS system

Job description

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead daily shifts, ensure exceptional customer service, and uphold brand and food safety standards. You will train new hires and monitor cash handling compliance while supporting a fast-paced travel plaza environment.

Responsibilities include operating the POS system, handling payments, performing opening/closing tasks, and maintaining cleanliness and food safety.