Shift Supervisor — Fast-Paced Food Service Leader

Applegreen Group; Palmyra (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead daily operations and ensure exceptional customer service at our travel plazas. You will train new team members, manage cash handling, and uphold brand standards and food safety requirements.

Responsibilities include supervising on-shift staff, resolving customer concerns, and completing opening/closing procedures while maintaining product knowledge and safety practices.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public and coworkers in a friendly, enthusiastic manner.

Responsibilities

• Lead the activities of team members on shift and ensure brand standards.
• Provide friendly customer service and resolve inquiries and complaints.
• Complete opening, daily and closing procedures and POS transactions.
• Ensure proper food handling, labeling, dating, stock, and temperature checks.
• Assist in training new team members and maintain cash handling policies.
• Support cross-selling and product knowledge to travelers at the plaza.

Skills

Cash handling

Customer service

Leadership

Job description

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead daily operations and ensure exceptional customer service at our travel plazas. You will train new team members, manage cash handling, and uphold brand standards and food safety requirements.

Responsibilities include supervising on-shift staff, resolving customer concerns, and completing opening/closing procedures while maintaining product knowledge and safety practices.