Shift Supervisor – Fast-Paced Coffee Shop

Bluemont Group; Murfreesboro (TN); Sur place; USD 18 000 - 20 000; Plein temps

Avantages offerts par ce poste

Weekly Pay

Paid Vacation

401(k) Plan with matching

FREE Coffee & Meals while working

Competitive Benefits Package

ServSafe certification as part of your

Résumé du poste

Bluemont Group, a Dunkin’ franchisee, is hiring a Shift Leader to manage a fast-paced dining floor in Murfreesboro, TN. You’ll coach the crew, set shifts, and ensure orders move quickly while maintaining quality and guest satisfaction.

You will train on-site, follow cash and labor procedures, and help sustain food safety standards. This role offers growth into management with a strong team environment and reliable scheduling.

Qualifications

• Restaurant, retail or Dunkin’ crew experience.
• Dependable with clear leadership style.
• Calm and friendly under high demand.
• Accurate cash handling and procedure follow-through.
• Ability to stand, bend and move for a full shift and lift equipment.

Responsabilités

• Set the line for your shift: drive-thru headset, front counter, beverage and sandwich station.
• Move people where they’re needed as the rush builds and slows.
• Coach crew in the moment: show the recipe, give quick feedback, call out great work.
• Jump in on any station when the drive-thru backs up.
• Fix guest issues on the spot: remake the drink, correct the order, stay friendly.
• Follow cash, labor and food cost procedures for your shift.
• Run food safety and cleanliness checks, and earn ServSafe certification with us.
• Help train new Crew Members and flag equipment issues to your manager.
• Opening, mid and closing shifts; hours vary by location.

Connaissances

Leadership

Cash handling

Customer service

Calm under pressure

Description du poste

Bluemont Group, a Dunkin’ franchisee, is hiring a Shift Leader to manage a fast-paced dining floor in Murfreesboro, TN. You’ll coach the crew, set shifts, and ensure orders move quickly while maintaining quality and guest satisfaction.

You will train on-site, follow cash and labor procedures, and help sustain food safety standards. This role offers growth into management with a strong team environment and reliable scheduling.