Shift Leader - Drive-Thru Coach & Team Lead

Bluemont Group; La Vergne (TN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Weekly Pay

Paid Vacation

401(k) Plan with matching_contributes

FREE Coffee & Meals while working

Competitive Benefits Package

ServSafe certification as part of your

Job summary

Bluemont Group’s Dunkin’ restaurant in La Vergne, TN is hiring a Shift Leader to oversee the floor, manage shift staffing, keep the drive-thru moving, and coach the crew to deliver accurate drinks and sandwiches. The role offers a path into management and requires leading by example during high-volume periods. Open as early as 4 a.m.

and as late as 11 p.m., with weekends and holidays busier. Benefits include weekly pay, vacation, and a 401(k) plan alongside training that includes ServSafe

Qualifications

• Restaurant, retail or Dunkin’ crew experience.
• You’re dependable and people follow your lead.
• You stay calm and friendly when the line is out the door.
• You can count cash accurately and follow procedures.
• You can stand, bend and move for a full shift and lift and carry supplies.

Responsibilities

• Set the line for your shift: drive-thru headset, front counter, beverage and sandwich station.
• Move people where they’re needed as the rush builds and slows.
• Coach crew in the moment: show the recipe, give quick feedback, call out great work.
• Jump in on any station when the drive-thru backs up.
• Fix guest issues on the spot: remake the drink, correct the order, keep it friendly.
• Follow cash, labor and food cost procedures for your shift.
• Run food safety and cleanliness checks, and earn ServSafe certification with us.
• Help train new Crew Members and flag equipment issues to your manager.

Skills

Leadership

Cash handling

Customer service

Team supervision

Job description

Bluemont Group’s Dunkin’ restaurant in La Vergne, TN is hiring a Shift Leader to oversee the floor, manage shift staffing, keep the drive-thru moving, and coach the crew to deliver accurate drinks and sandwiches. The role offers a path into management and requires leading by example during high-volume periods. Open as early as 4 a.m.

and as late as 11 p.m., with weekends and holidays busier. Benefits include weekly pay, vacation, and a 401(k) plan alongside training that includes ServSafe