Shift Supervisor: Lead the Rush & Coach the Crew

Bluemont Group; Hillsdale (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly Pay

Paid Vacation

401(k) Plan with matching contributors

FREE Coffee & Meals while working

Competitive Benefits Package

ServSafe® certification as part ofyour

Job summary

Bluemont Group, a Dunkin' franchisee in East Maryville, Tennessee, is hiring a Shift Leader to run the floor during your shift. You’ll set the line, keep the drive-thru moving, coach crew, and ensure every drink and sandwich goes out right.

This is a great next step for someone who has led a shift before and wants a clear path into management. Opening, mid and closing shifts, early mornings and weekends, with competitive benefits, weekly pay, paid vacation, and ServSafe certification as part of

Qualifications

• Restaurant, retail or Dunkin' crew experience.
• Dependable and people follow your lead.
• Stay calm and friendly when the line is out the door.
• Count cash accurately and follow procedures.
• Stand, bend and move for a full shift and lift and carry supplies.

Responsibilities

• Set the line for your shift: drive-thru headset, front counter, beverage and sandwich station
• Move people where they’re needed as the rush builds and slows
• Coach crew in the moment: show the recipe, give quick feedback, call out great work
• Jump in on any station when the drive-thru backs up
• Fix guest issues on the spot: remake the drink, correct the order, keep it friendly
• Follow cash, labor and food cost procedures for your shift
• Run food safety and cleanliness checks, and earn your ServSafe certification with us
• Help train new Crew Members and flag equipment issues to your manager

Skills

Leadership

Customer service

Cash handling

Calm under pressure

Job description

Bluemont Group, a Dunkin' franchisee in East Maryville, Tennessee, is hiring a Shift Leader to run the floor during your shift. You’ll set the line, keep the drive-thru moving, coach crew, and ensure every drink and sandwich goes out right.

This is a great next step for someone who has led a shift before and wants a clear path into management. Opening, mid and closing shifts, early mornings and weekends, with competitive benefits, weekly pay, paid vacation, and ServSafe certification as part of