Shift Leader: Run the Floor & Coach the Crew

Bluemont Group; Knoxville (TN); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Weekly pay

Paid vacation

401(k) plan

Free coffee & meals while working

Benefits package

ServSafe certification

Job summary

Bluemont Group, a Dunkin' franchisee in Knoxville, seeks a Shift Leader to manage the floor, set stations, and coach the crew during busy periods. You will ensure drinks and sandwiches go out right and keep the drive-thru moving.

Open environments operate from early morning to late evening; weekly pay and benefits accompany the role. ServSafe training is provided as part of the onboarding process.

Qualifications

• Restaurant, retail or Dunkin' crew experience preferred.
• Ability to lead and motivate others.
• Accurate cash handling and adherence to procedures.
• Calm and friendly demeanor during peak times.

Responsibilities

• Set the shift line: drive-thru, front counter, beverage and sandwich stations.
• Move staff where needed during rush hours.
• Coach crew in the moment and provide quick feedback.
• Fill in at any station during high volume and resolve guest issues on the spot.
• Follow cash, labor and food cost procedures for your shift.
• Run food safety checks and training for new crew members.
• Open, mid and closing shifts; hours vary by location.

Skills

Dependable leadership

Cash handling

People management

Job description

Bluemont Group, a Dunkin' franchisee in Knoxville, seeks a Shift Leader to manage the floor, set stations, and coach the crew during busy periods. You will ensure drinks and sandwiches go out right and keep the drive-thru moving.

Open environments operate from early morning to late evening; weekly pay and benefits accompany the role. ServSafe training is provided as part of the onboarding process.