Shift Supervisor - Fast-Paced Bakery Operations Lead

Krispy Kreme; Owings Mills (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly Pay

Career opportunities

Comprehensive benefits

Employee discount program

401K plan

Paid time off

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA plans

Pet Insurance

Job summary

Krispy Kreme is seeking a Shift Supervisor to oversee daily shop operations and lead a team of hourly Team Members. You will collaborate with shop leadership to ensure safety, cleanliness, quality and speed, while delivering a WOW experience to customers.

The role demands 2+ years of relevant experience, 1 year of supervision, and strong communication and problem-solving skills. 18+ and US work authorization are required.

Qualifications

• Two years of relevant experience.
• 1 year of experience supervising a team.
• Strong problem-solving skills.
• Effective communication skills, both written and verbal.
• Commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• Must be 18 years of age or older.
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Skills

Effective communication

Problem solving

Team leadership

Customer service

Diversity & inclusion

Job description

Krispy Kreme is seeking a Shift Supervisor to oversee daily shop operations and lead a team of hourly Team Members. You will collaborate with shop leadership to ensure safety, cleanliness, quality and speed, while delivering a WOW experience to customers.

The role demands 2+ years of relevant experience, 1 year of supervision, and strong communication and problem-solving skills. 18+ and US work authorization are required.