Shift Supervisor: Drive Guest Experience & Team Growth

Long John Silver's; New Martinsville (WV); On-site; USD 30,000 - 42,000; Full time

Job summary

Long John Silver's is seeking a Shift Manager to oversee restaurant shifts, lead team members, and support the management team in delivering guest satisfaction and growing sales and profits.

The role requires early responsibility and the ability to forecast sales, schedule staff, manage inventory, and produce weekly reports while maintaining food safety and a positive guest experience.

Qualifications

• High school diploma or equivalent.
• Minimum three months experience as a team member.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.

Responsibilities

• Run shifts and lead team members.
• Address and resolve guest inquiries and concerns promptly.
• Ensure staffing levels meet guest service requirements.
• Maintain a safe, clean environment and ensure equipment is in good working condition.
• Ensure ingredients and menu items are prepared and presented with attention to food safety.

Skills

Leadership

Guest service

Education

High school diploma or equivalent

Job description

Long John Silver's is seeking a Shift Manager to oversee restaurant shifts, lead team members, and support the management team in delivering guest satisfaction and growing sales and profits.

The role requires early responsibility and the ability to forecast sales, schedule staff, manage inventory, and produce weekly reports while maintaining food safety and a positive guest experience.