Shift Lead: Store Operations & Customer Experience

Walgreens; Ottumwa (IA); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Ottumwa, IA is seeking a reliable team member for a key holder-like role. Responsibilities include opening/closing operations, cash handling, and ensuring store readiness for daily business; you will greet customers and assist with product inquiries to deliver a positive experience.

You will also support inventory, pricing, and displays, assist with vendor deliveries, and uphold store policies while coaching teammates in service excellence.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring floor readiness.
• Handle returns, refunds, and cash drops; provide change to registers.

Skills

Leadership

Customer service

English fluency

Job description

Walgreens in Ottumwa, IA is seeking a reliable team member for a key holder-like role. Responsibilities include opening/closing operations, cash handling, and ensuring store readiness for daily business; you will greet customers and assist with product inquiries to deliver a positive experience.

You will also support inventory, pricing, and displays, assist with vendor deliveries, and uphold store policies while coaching teammates in service excellence.