Shift Supervisor: Customer Experience & Store Ops

Walgreens; Springfield (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a dedicated team member to open and close the store in the absence of management, handle cash and POS transactions, and ensure floor and stock room readiness for the business day. You will greet customers, resolve issues, and support inventory, pricing, displays, and backroom operations while upholding Walgreens service standards.

This role emphasizes leadership, reliability, and compliance with store policies and state regulations, including basic cash handling and customer

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Open and close store in the absence of management, including cash handling and ensuring floor and stock room readiness.
• Handle returns, refunds, and cash drops; provide change to cash registers as needed.
• Greet customers and assist with products/services to deliver a distinctive Walgreens experience.
• Assist with pricing, signage, inventory accuracy, and backroom operations.
• Support management with displays, promotions, and adherence to policies and procedures.

Skills

Leadership experience

Cash handling

English proficiency

Education

PTCB certification

Tools

POS systems

Job description

Walgreens is seeking a dedicated team member to open and close the store in the absence of management, handle cash and POS transactions, and ensure floor and stock room readiness for the business day. You will greet customers, resolve issues, and support inventory, pricing, displays, and backroom operations while upholding Walgreens service standards.

This role emphasizes leadership, reliability, and compliance with store policies and state regulations, including basic cash handling and customer