Shift Supervisor: Customer Experience & Operations

Walgreens; Hermitage Springs (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a trusted retail team member to open and close the store in the absence of management, ensuring all systems start up and cash handling procedures are followed. You will assist customers, process refunds, and maintain pricing accuracy with proper signage.

The role emphasizes delivering a distinctive customer experience, training others on best practices, and supporting operations from inventory to displays and basics of backroom processes.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Handles customer service, refunds, and ensures pricing accuracy and proper signage.
• Maintains store condition, assists with stock, and supports vendor deliveries as needed.

Skills

Leadership experience

English fluency

Job description

Walgreens is seeking a trusted retail team member to open and close the store in the absence of management, ensuring all systems start up and cash handling procedures are followed. You will assist customers, process refunds, and maintain pricing accuracy with proper signage.

The role emphasizes delivering a distinctive customer experience, training others on best practices, and supporting operations from inventory to displays and basics of backroom processes.