Shift Supervisor & Customer Experience Leader

KPH Healthcare Services Inc.; Village of Hamilton (NY); On-site; USD 33,000 - 45,000; Full time

Job summary

KPH Healthcare Services Inc. seeks a capable supervisor to lead the team in the absence of store management. You will oversee daily operations, ensure customer service standards, and maintain store routines.

The role emphasizes shift leadership, opening/closing procedures, and resolving customer issues. Strong communication and experience in a related role are preferred; on‑site work in New York.

Qualifications

• Requires at least a high school diploma or GED.
• Preferred AS degree or higher.
• Experience: 2+ years in related role preferred.

Responsibilities

• Supervise crew in absence of store management.
• Open and close procedures when management absent.
• Resolve customer service issues in absence of store management.
• Complete mandatory training and regulatory programs.

Skills

Customer service

Supervisory experience

Shift leadership

Education

High School Diploma or GED

AS Degree or Higher

Job description

KPH Healthcare Services Inc. seeks a capable supervisor to lead the team in the absence of store management. You will oversee daily operations, ensure customer service standards, and maintain store routines.

The role emphasizes shift leadership, opening/closing procedures, and resolving customer issues. Strong communication and experience in a related role are preferred; on‑site work in New York.