Shift Supervisor — Customer-Centric Store Leader

CVS Health; Manassas (VA); On-site; USD 35,000 - 54,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor to join the store management team and drive store execution with a focus on customer service. You’ll lead the store staff in the absence of a manager, ensure opening and closing procedures are completed, and help maintain a welcoming, efficient CVS/pharmacy experience for customers.

The role requires strong communication, deductive reasoning, and supervision skills, with a flexible schedule including early mornings, overnights and weekends.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store's crew through assigning, directing and following up of all activities.
• Assist customers with their questions, problems and complaints

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to join the store management team and drive store execution with a focus on customer service. You’ll lead the store staff in the absence of a manager, ensure opening and closing procedures are completed, and help maintain a welcoming, efficient CVS/pharmacy experience for customers.

The role requires strong communication, deductive reasoning, and supervision skills, with a flexible schedule including early mornings, overnights and weekends.