Shift Supervisor: Craft Coffee & Lead a Great Team

Starbucks Corp.; Maple Grove (MN); On-site; USD 2,066,000 - 2,893,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, coach partners and ensure exceptional customer service in a fast-paced store. You will oversee beverage and food preparation to standard recipes, while maintaining safety and quality across the team.

You will direct staff during shifts, delegate tasks, and collaborate with teammates to meet guest needs and store goals. This role requires strong communication and a welcoming retail mindset.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• At least six (6) months of experience delegating tasks to others and coordinating two or more employees.
• Ability to direct work, learn quickly and communicate effectively.

Responsibilities

• Lead with craft to prepare beverages and foods to standard recipes or customer specifications.
• Coach and supervise team members during shifts to ensure speed, quality and accuracy.
• Delegate duties and coordinate tasks for two or more employees.
• Maintain store safety, cash handling and security in alignment with policies.

Skills

Direct the work of others

Oral communication

Retail knowledge

Interpersonal skills

Team collaboration

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, coach partners and ensure exceptional customer service in a fast-paced store. You will oversee beverage and food preparation to standard recipes, while maintaining safety and quality across the team.

You will direct staff during shifts, delegate tasks, and collaborate with teammates to meet guest needs and store goals. This role requires strong communication and a welcoming retail mindset.