Shift Supervisor: Craft Coffee & Team Leader

Starbucks Corp.; Sacramento (CA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401(k) match

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead daily operations, ensuring a warm, welcoming coffeehouse while maintaining quality beverages and foods to standard recipes. You will guide a small team, delegate tasks, and uphold safety and cash-handling procedures during shifts.

The role emphasizes strong communication, collaboration, and the ability to train and mentor partners to deliver exceptional customer experiences in a fast-paced environment.

Qualifications

• Maintain regular attendance and punctuality, with or without accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store policies and standards, including quality beverages/food, cash handling, and safety.
• Six months of experience interacting with customers and fulfilling requests.
• At least six months of experience delegating tasks to two or more employees.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming coffeehouse.
• Direct and coach team to deliver beverages/food to recipe standards.
• Uphold store policies, safety, and accurate cash handling during shifts.

Skills

Attendance

Flexible hours

Policies & standards

Customer service

Food & beverage prep

Delegation

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company seeks a shift supervisor to lead daily operations, ensuring a warm, welcoming coffeehouse while maintaining quality beverages and foods to standard recipes. You will guide a small team, delegate tasks, and uphold safety and cash-handling procedures during shifts.

The role emphasizes strong communication, collaboration, and the ability to train and mentor partners to deliver exceptional customer experiences in a fast-paced environment.